The Marketing Misfit
Artificer Health - Remote | Full-Time
Why this role exists
Most healthtech marketing sounds like it was written by a committee that had never spoken to an actual medical practice. "Streamline your workflows." "Empower your care team." "Unlock the power of AI-driven prior authorization intelligence." It all says the same nothing in slightly different fonts.
Prior authorization is not an abstract problem. It is a billing coordinator on hold for forty minutes. It is a physician's MA staring at a fax machine waiting for a callback that won't come until the end of the week, at which point the patient has already rescheduled. It is a practice manager who has watched three vendors promise to fix this and fix exactly none of it.
We built Artificer Health because the problem is real and the existing solutions range from mediocre to insulting. We are pre-revenue, we are small, and we are building toward a first integration with athenahealth while recruiting the pilot customers who will help us prove the thing actually works.
That means the person doing marketing right now is doing it in the hardest conditions - no case studies yet, no name recognition, no marketing budget with room for waste. What we do have is a genuine product, a real problem, and a commitment to speaking plainly to the people who live that problem every day.
That is the job. You will define how Artificer shows up in the market from day one. You will be the first and, for a while, the only person doing this. If you need a team before you can be useful, this is not the right fit. If you do your best work when you are building the thing yourself and can see it working, keep reading.
What you'll actually do
Own the message. Positioning, messaging architecture, the words on the website, the language in the one-pager - that is yours. You will pressure-test it against real practice managers, kill what does not land, and ship what does. No approval chains. No sacred cows.
Run the website. The site is built in Astro with React and Tailwind. You do not need to be a developer, but you need to be comfortable editing content, working with a codebase, and not waiting for an engineer to update a headline. Brand guidelines and a design system already exist. Your job is to make the site say something useful.
Create content that earns attention. The primary lever here is educational content - practical guides about prior authorization, clear explanations of how the process actually works and where it breaks, resources that practice staff would bookmark and share. Not thought leadership for the sake of it. Content that is genuinely useful to the people we are trying to reach.
Build the sales pipeline. You are not the closer. That is a different role. But you are responsible for the awareness, the materials, the sequences, and the context that makes the sales conversation possible. One-pagers, demo decks, email drips, follow-up assets - when the Solutions team walks into a practice, you have already done work that makes their job easier.
Own LinkedIn and the places practices actually are. Not everywhere. The right places. LinkedIn for the healthcare IT and practice management audience. Industry forums. The newsletters and communities where office managers and billing coordinators actually read things. You will figure out where that is and show up there with something worth reading.
Know which conferences matter and which are theater. For a startup our size, the calculus on events is different than it is for a funded company with a booth budget. You will have a point of view on where our presence creates pipeline and where it just creates expenses.
Track what works and cut what does not. You are not running a branding exercise. Everything you do should have a measurable connection to awareness, interest, or pipeline. You will set up the tracking, report on it honestly, and make the call when something is not working.
Stay compliant without becoming paralyzed. Healthcare marketing has real constraints. You cannot make clinical claims. Testimonials require specific handling. HIPAA has implications for how you collect and use contact information. You know this going in, and you work within it without using compliance as a reason to not do anything.
What you bring
You have done healthcare marketing before, and some part of you has spent that time quietly frustrated by how bad most of it is. You have watched vendors in this space produce copy that says nothing, whitespace that gestures at credibility, and thought leadership that only other marketers would read. You know there is a better way, and you have been waiting for a place that would let you do it.
Concretely:
- You can write. Not "marketing copy." Writing. Sentences that a practice manager would read on a Tuesday afternoon and think: yes, that is exactly the problem. You understand that clarity is harder than cleverness and you do the harder work.
- You understand the audience. Practice managers, billing coordinators, office managers, physicians - you know how they think about vendors, what their day looks like, and why they have every reason to be skeptical of a company like ours. You do not write at them. You write for them.
- You have done content marketing in a B2B context, ideally in healthcare or health IT. You know what SEO for a SaaS product looks like in a specialized vertical. You know the difference between content that ranks and content that converts.
- You are comfortable with the full stack of early-stage marketing: website, email, social, collateral, events, positioning. You do not outsource the parts you find boring.
- You understand healthcare marketing compliance. HIPAA implications for marketing communications, testimonial and endorsement rules, the line between informational and clinical claims - this is not new territory for you.
- You can read analytics without needing an analyst. You know what to measure, what to ignore, and what it means when the numbers tell you something you did not want to hear.
- You are curious about the systems underneath the surface. If you have ever spent a Saturday afternoon with a patio11 essay about why some piece of invisible infrastructure is secretly the most interesting thing in the world, you already think the way we think. Prior auth is exactly that kind of problem - boring from the outside, a catastrophe underneath.
- You are remote-native and available during US business hours. No caveats.
What we bring
An actual problem worth solving. Prior authorization costs the US healthcare system an estimated $11 billion in administrative overhead annually. The people absorbing most of that cost are small practices with no leverage. We are building technology that meaningfully changes that. This is not a marginal optimization.
A brand that does not yet have a reputation - which means you get to build one instead of inheriting someone else's mistakes. The visual identity, voice guidelines, and design system are solid. The market position is yours to define.
A team that will not make you fight for good decisions. We operate on a bias toward action, a preference for plain speech, and a willingness to kill things that are not working. Nobody here is precious about process.
Equity. This is a founding role and it is compensated like one. We can discuss specifics when we talk.
Remote flexibility with real accountability. Work where you work best. Own the outcomes.
How to apply
Send an email to [email protected].
Tell us what you have worked on and what the actual result was. Not the campaign - the number. Not the rebrand - what changed after it. If you have written something about healthcare, prior authorization, medical practice operations, or health IT that you are proud of, send it. Not a portfolio deck. The thing itself.
If you think our current website or messaging is missing something obvious, tell us. We would rather hear it now than after you start.
We are a small team solving a problem that actually matters. If you have been waiting to do marketing that respects the audience and proves it works, this is the one.